top of page

Delivery Information

At IDIS SALES, we aim to deliver your orders quickly and efficiently. We offer various shipping options to suit your needs, with tracking available on all orders. Our standard delivery time is [3-5] business days. For more details, visit our Delivery Information page or contact us at info@idisales.co.uk

Shipping and Policy

At IDIS SALES, we are committed to ensuring that your orders are delivered promptly and securely. Below you will find detailed information about our delivery options, shipping times, costs, and policies.

     Shipping Options and Costs

We offer a range of shipping options to cater to your needs:

  1. Standard Delivery:

    • Cost: Depends of size and quantity

    • Delivery Time: 3-5 business days

    • Tracking: Available

  2. Express Delivery:

    • Cost: Depends of size and quantity

    • Delivery Time: 1-2 business days

    • Tracking: Available

  3. Next Day Delivery:

    • Cost: Depends of size and quantity

    • Delivery Time: Next business day (orders placed before 3 PM)

    • Tracking: Available

  4. International Delivery:

    • Cost: Varies by destination

    • Delivery Time: 7-14 business days

    • Tracking: Available

     Order Processing

  • Orders are processed Monday through Friday, excluding holidays.

  • Orders placed after [3 PM] will be processed the next business day.

  • You will receive a confirmation email once your order has been shipped, including tracking information.

     Delivery Policy

  • We deliver to addresses within the United Kingdom and selected international locations.

  • Delivery times are estimates and may vary due to factors beyond our control, such as weather conditions or customs delays.

  • We are not responsible for delivery delays caused by third-party carriers.

     Tracking Your Order

  • Once your order is shipped, you will receive an email with a tracking number and a link to track your package.

  • You can also track your order by logging into your account on our website and visiting the "Order History" section.

     Missed Deliveries

  • If you are not available to receive your delivery, our carrier may leave a card with instructions on how to arrange redelivery or where to collect your package.

  • If a package is returned to us due to an incorrect address or failure to collect, additional shipping fees may apply for reshipment.

     Damaged or Lost Packages

  • If your package arrives damaged, please contact us immediately at info@idisales.co.uk with your order number and photos of the damage.

  • If your package is lost, please contact us, and we will work with the carrier to locate your package or send a replacement.

     Contact Us

If you have any questions or need further assistance with your delivery, please do not hesitate to contact our customer service team:

Thank you for shopping with IDIS SALES. We appreciate your business and are here to ensure a smooth and satisfactory delivery experience.

bottom of page